Privacy Policy

The Foxy Hen knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy and outlines how we follow the European Union’s General Data Protection Regulation (GDPR).

Your personal data will only ever be used as outlined here. We do not sell or rent your data to any other third party. We do not hold any financial information.

What Data Do We Collect?

As part of your account creation and booking fulfillment, we may collect:

  • First name
  • Last name
  • Email
  • Employee ID
  • Password
  • Address
  • Phone
  • Financial details
  • Facebook ID
  • Google ID

The personal data that we collect may be a result of:

  • Making an order through the website
  • Telephone conversations
  • Email or written communication
  • Provided by Facebook as a result of an authorised Facebook login
  • Provided by Google as a result of an authorised Google account login

Why Do We Collect This Data?

We collect your personal data in order to:

  • Identify your account on our website
  • Complete orders you make with us
  • Identify any payments you make
  • Communicate with you about your account or orders
  • Communicate with you for marketing purposes (only with your consent)
  • Fulfilling your orders with our suppliers

How Long Will The Data Be Stored For?

Your name, email, address, password, phone number, Facebook or Google ID (if used for login) and past order details may be stored for the life of your The Foxy Hen Shop account or until you request that they be changed or removed.

Your payment/financial information is never stored in our systems. All payments are handled via a third party payment gateway and these details never touch our servers.

How Do We Secure The Data?

  • In order to help secure our website, The Foxy Hen has implemented standard SSL certification through Godaddy CA.
  • Account passwords are encrypted.
  • Personal details provided over the phone are only ever entered digitally in our secure system. Financial details provided over the phone are not written down and are not stored in our system before or after the payment is made.
  • Our servers are managed by a third party web security company, who provide security support for the The Foxy Hen website.

Your Rights

Access, correct or remove personal information

You may request access to any personal information that may have been collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up-to-date. You may also request that we remove your personal information collected during the provision of our services.

To request your personal information, corrections to your personal information, removal of your personal information or if you have any questions about this policy, please email The Foxy Hen team.

Deactivate your account

To deactivate your account, please email The Foxy Hen team to let us know and we will action that for you.

Queries and complaints

If you have any questions or concerns about the way your personal data is managed by The Foxy Hen, you can contact us by emailing The Foxy Hen team to ask for more information or to register a complaint.

Unsubscribe from marketing emails

To unsubscribe from marketing emails, simply click the ‘Unsubscribe’ button found at the bottom of any email sent from The Foxy Hen.

We may still contact you by email if we need to chat with you about an order or to discuss your account.

Third Party

For processing of an order or payment, it is sometimes necessary for us to provide some personal details to an authorised third party. Only relevant personal data required to fulfill an order will be given to a supplier or payment channel.

Links

Please note, this website may contain links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

More Information About Data Protection

You can find out more about how the GDPR affects you:

Let us know if you have any questions about the information above or about our Privacy Policy by contacting The Foxy Hen team.